"Legal"
"Privacy Policy"
"How we collect, use and protect your personal information."
This is a general template provided for convenience. It is not legal advice. You should have it reviewed by a qualified solicitor and adapted to your own business, licence details and obligations before relying on it.
Our commitment
Wealth View Lending respects your privacy and is committed to protecting the personal information you provide to us. This policy explains what we collect, why we collect it, how we handle it, and the choices available to you.
We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, along with our obligations under the National Consumer Credit Protection Act 2009.
What we collect
To assess a credit application and arrange finance on your behalf, we typically collect your name, contact details, date of birth, employment and income information, details of your assets and liabilities, and identification documents.
We may also collect information about your credit history from a credit reporting body, and information required by lenders to assess an application. Where you provide information about another person — a co-applicant or guarantor, for example — you confirm you have their authority to do so.
How we use it
We use your information to assess your circumstances, identify suitable lending options, prepare and lodge applications with lenders, and manage the ongoing relationship with you.
We may also use it to comply with our legal and regulatory obligations, including anti-money laundering and counter-terrorism financing requirements, and to conduct annual reviews of your lending arrangements.
Who we share it with
To arrange finance we share relevant information with lenders, aggregators, credit reporting bodies, valuers, insurers and our professional advisers. We only disclose what is necessary for those parties to perform their role in the process.
We do not sell your personal information. We will not disclose it for any other purpose without your consent, unless we are required or permitted to do so by law.
Credit reporting
We may obtain credit reports about you from a credit reporting body as part of assessing your application. Those bodies may retain information about the enquiries we make, and that information may be used by other credit providers.
You have the right to request access to the credit information held about you and to correct anything inaccurate. We can provide details of the relevant credit reporting bodies on request.
Storage and security
We hold your information in secure systems with access limited to those who need it to perform their role. We use encryption, access controls and secure document handling to protect it.
We retain your information for as long as required to provide our services and to meet our legal and regulatory record-keeping obligations, after which it is securely destroyed or de-identified.
Access and correction
You may request access to the personal information we hold about you, and ask us to correct anything that is inaccurate, incomplete or out of date. We will respond within a reasonable period.
In limited circumstances we may decline a request for access, in which case we will explain our reasons and the avenues available to you.
Cookies and website analytics
Our website may use cookies and similar technologies to understand how visitors use the site. This information is generally aggregated and does not identify you personally.
You can set your browser to refuse cookies, though some parts of the site may not function as intended as a result.
Complaints
If you believe we have breached our privacy obligations, please contact us so we can investigate. We take complaints seriously and will respond in writing.
If you are not satisfied with our response, you may refer the matter to the Office of the Australian Information Commissioner.
Questions about this document? Contact us at lending@wealthview.com.au or call 1300 807 500.
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